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How Food Delivery Works in China

Set the address correctly, find the real final price and leave delivery instructions.

Field check neededOfficial rules and changing app details were reviewed in Jul 2026. Field checks are identified separately where available.
01

Set the address first

Use the compound or building’s official Chinese name, then building, unit, floor and room. Add the gate or delivery point riders actually use.

02

Compare the final price

A low menu price can be offset by packaging, delivery, minimum-order requirements or small-order fees. Compare the final checkout amount and delivery time.

03

Leave useful instructions

Short Chinese notes work better than long translated paragraphs. Mention the gate, reception, locker or whether the rider should call.

04

When something is wrong

Photograph missing or damaged items immediately and use the order’s support flow. Be precise about the affected item rather than making a vague complaint.

Safety first

Never send passwords, SMS codes or payment details to a stranger. Be cautious if someone asks you to leave the official platform or confirm an order before the service is complete.